Question: What is your payment
process?
Answer: The first phase of my process is the design consultation, where the client and I discuss all of the fun details: colors, themes, embellishments, materials, and more. I will also help them determine how many invitations are actually needed.
I will then take those details and come up with an estimate of the total cost. Once that has been agreed upon, I can then turn those details into several actual sample pieces, representative of the client and the event. This initial phase requires that the client pay 50% of the estimate cost, which covers the materials and time put into the sample. Due to the nature of my creations and the amount of work I put into these samples, this fee is non-refundable, but it is applied to the total order upon placement.
The remaining amount due can be paid upon completion of the assembly and before the mailing of the product (either to you or directly to your guests). If there is an additional shipping charge for mailing the products directly to the clients, that cost is added onto the remaining
50% and must be paid before the mailing.